"We have partnered with CX Act for over 15 years now. Their research is always high quality, and provides detailed and actionable insights that we use to drive performance and manage our business."

Dietmar Exler, Vice President
Mercedes-Benz Financial Services USA

"The level of work from CX Act is simply outstanding. They are the best supplier we deal with at PepsiCo."

Ashraf El-Gharby, Sensory Evaluation Manager
Quality & Food Safety, Pepsi

"While working with CX Act we achieved a 32% reduction in executive escalations and an increase in top box satisfaction of 10% in a very short time."

Lynn Holmgren, Director

"When we decided to move from measuring customer satisfaction to identifying and managing the drivers of customer loyalty we needed some help. Our partnership with CX Act has proved to be invaluable."

Bob Mitchell, Director of Quality

"The research we did with CX Act was among the best surveys we have ever participated in. CX Act didn’t just present the data, but provided actionable recommendations on what to do with the information and how to make a difference."

Jim Russell, Senior Officer
Client Services and Administration