Who We Help

Our combined experience spans decades of working within and alongside Fortune 500 companies. We deliver results to clients across major industries including auto, financial services, retail and technology. Visit our Case Studies page to learn more about our recent work and how our proven methodologies can enhance your Customer Experience and improve business results.


"When we decided to move from measuring customer satisfaction to identifying and managing the drivers of customer loyalty we needed some help. Our partnership with CX Act has proved to be invaluable."



Bob Mitchell, Director of Quality
Siemens

"The research we did with CX Act was among the best surveys we have ever participated in. CX Act didn’t just present the data, but provided actionable recommendations on what to do with the information and how to make a difference."



Jim Russell, Senior Officer
Client Services and Administration