CX Solutions partners with Medallia, a leading customer experience software firm, to help clients optimize their Customer Experience program to drive measurable improvement in customer satisfaction and loyalty.
With more than 45 years of experience, CX Solutions brings deep expertise and best practices for survey design, customer experience program design, deep dive analysis that uncovers opportunities and quantifies the business impact of changes, and consulting on best practices for organizational engagement and how to drive action.
Usermind is the leading Customer Engagement hub that helps enterprises give customers the modern experiences they love. With Usermind, enterprises can build and automate modern customer journeys that monitor customer signals across every system and channel and react in real-time with personalized, contextual customer experiences. We serve leading brands like United Health Care, Farfetch, Schneider Electric, Tableau and more and are funded by Andreesen Horowitz, Menlo Ventures, and Northgate Capital.
To find out more or request a demo, visit www.usermind.com/demo